Privacy Policy

Who we are

Particular Pete’s Headlight Restoration is a mobile headlight restoration business based in Chandler, Arizona. We serve Chandler, Gilbert, Tempe, Mesa and Ahwatukee. This policy covers the information we get from you through this website, our Facebook and Instagram ads and forms, phone calls and text messages.

What we collect

Contact details: your name, phone number, email address if you give it, and ZIP code.
Job details: your vehicle, where you want us to come, and when works for you.
Photos: photos you send us of your headlights, and the before and after photos we take on the job.
Payment records: what you paid and how. Card payments are handled by our payment processor; we never see or store your full card number.

How we use it

To answer your request, give you a price and book a time.
To do the job, send reminders and follow up afterwards, including asking how it went.
To keep the records we need for our guarantee, our accounts and our taxes.

We only use photos of your car in our ads or posts if you tell us that’s OK, and we leave out license plates and anything else that identifies you.

Calls and text messages

When you send us a request, we’ll call or text you about it at the number you gave us: quotes, scheduling, appointment reminders and follow-up after the job. If you tell us you’d rather get calls only, we won’t text you.

Agreeing to texts is never a condition of buying anything. You can ask for calls only at any time.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to stop texts. Reply HELP for help, or call us at 480-270-4679.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

Facebook and Instagram

If you send us your details through a Facebook or Instagram form, Meta passes us what you entered. What Meta itself does with your information is covered by Meta’s own privacy policy.

This website

This site does not use advertising cookies or tracking pixels, and it loads no fonts or scripts from other companies. Our web host keeps standard server logs, such as IP addresses, for security. If you use a form on this site, what you type is emailed to us so we can get back to you.

We also count visits with a small counter on this site’s own server, run by our web designer, Noventa Studio. For each page you open, it notes the page, the site you came from, whether you’re on a phone or a computer, how long the page was open and how far down you read, and whether you tapped to call, text, email, message us on Instagram or Facebook or get directions, or sent a form. The counter never records what you type and keeps no IP address. Visitors are counted with a scrambled code that changes every day, so it can’t follow you from one day to the next.

How long we keep it

We keep job records for as long as we need them for our guarantee, accounts and taxes. Ask us any time and we’ll delete your details, unless we have to keep a record of a job you paid for.

Your choices

You can ask to see, correct or delete the information we have about you, and you can stop calls or texts at any time. Just text or call 480-270-4679 or email particularpetesheadlight@gmail.com.

Changes

If we change this policy, we’ll update it here and change the date at the top.

Contact

Particular Pete’s Headlight Restoration, Chandler, Arizona.
Phone and text: 480-270-4679
Email: particularpetesheadlight@gmail.com